You choose exactly how much to hand over. Select per matter — no commitment to any single tier. Mix and match as your caseload demands.
Professional document production — one hour of skilled operator time.
Foundation plus client verification and administrative contact.
The complete end-to-end service — instruction to your client's doorstep.
Every additional charge is published upfront.
No minimum term. No retainer. No minimum volume. Pay only for the matters you submit.
Fee reviews. Annual review only. Any increase capped at CPI + 3 percentage points with 30 days' notice. No increase expected for at least two years.
Requires Will Writer Pro. An active WWP licence is required. If you're a new subscriber, the Factory is a great way to handle production while you build platform familiarity.
Priority service subject to capacity. We confirm availability at the point of submission — we never accept the fee and miss the deadline.
| Capability | Managed Service — £720/month | Part-time employee — £1,457/month (all-in) |
|---|---|---|
| Documents produced and checked | ✓ Always | Depends on training |
| Client contact and amendment management | ✓ Always | Depends on training |
| Print, bind, Sign Here markers | ✓ Included | Needs equipment & time |
| Royal Mail Tracked 24 dispatch | ✓ Included | Requires post office run |
| White-label — invisible to client | ✓ Always | N/A |
| Employer NIC / pension / holiday cover | None | Included within £1,457 |
| Sick days and absence | Never your problem | Always your problem |
| Scales with your caseload | Instantly | Fixed cost regardless |
| Monthly cost (8 matters) | £720 + VAT | £1,457 all-in |